Renewable Energy Southwest Heating and Plumbing Services Ltd
Towards the end of November, our air source heat pump finally gave up the ghost having not worked effectively for some time as a poorly installed, older model without the coastal air protection it required. We had two choices: reconnect to the gas mains or invest in a new heat pump. As it was, we were heading into December without any heating or hot water at all. From the very beginning Antony helpful and responsive. He made the astute comment that switching to gas again would be going backwards and likely a more expensive choice in the long term. It became a no brainer to replace the air pump with a new model. From that point on Antony and his team were engaged on daily basis making calls to us and on our behalf with regards to EPC certificates, sourcing all the relevant parts and resources to be here on time before he and his team arrived to install everything (and take the old kit away!). The project ran like clockwork and we were back up and running in 3 days, in December, with heating and hot water restored before Christmas. Antony and the team were very professional throughout and we are extremely grateful to them for helping us out during a busy time. As we move towards a greener economy, Antony and his team set a high benchmark in transforming homes to use more efficient sources of energy and we cannot recommend Renewable Energy South West highly enough.
We were delighted with Renewable Energy South West’s installation of our air source heat pump. The team were professional, thoughtful, hardworking, and energetic and there was careful attention to detail. We especially appreciated being told each morning of the work planned for that day and, at the end of the day, being given a run-down of the work carried out. Once the installation was complete there were several visits to fine tune the system and to make sure it was working properly, nothing was left undone. We would wholeheartedly recommend Renewable Energy South West for air source heat pump installation.